Privacy Policy

When you fill out a quote request or other form on our website, call or text us, or purchase a service, we may collect:

• Contact information: your name, email address, phone number, and property address.
• Service information: the services you are interested in, notes you provide about your lawn or property, and your service history with us.
• Communications: records of emails, text messages, and calls between you and Simply Turf, including your consent choices and opt-out requests.
• Technical information collected automatically: general website usage data such as pages visited, device/browser type, and referral source (including advertising parameters like UTM tags), used to understand how visitors find and use our site.

• To prepare and deliver the quote you requested.
• To schedule, perform, invoice, and follow up on lawn care services.
• To communicate with you by email, phone, or text message in accordance with your consent choices (see "SMS/Text Messaging Privacy" below).
• To send occasional service reminders, seasonal offers, and helpful lawn care information you have agreed to receive.
• To improve our website, services, and marketing.
• To comply with legal obligations.

If you opt in to receive text messages from Simply Turf (for example, by checking the SMS consent box on one of our web forms), we will use your phone number to send you messages about your quote request, service updates, appointment reminders, and occasional offers. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for help or contact us at (703) 268-9900 or service@simplyturf.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties.

Information we share with service providers strictly to enable us to send you the messages you requested (for example, our SMS delivery platform) is excluded from the statement above only to the extent required to deliver those messages; those providers may not use your information for any other purpose.

We do not sell your personal information. We share it only with:

• Service providers who help us operate our business (for example, website hosting, payment processing, email and SMS delivery, and scheduling software), who may use your information only to provide services to us.
• Legal authorities, when required by law or to protect our rights, property, or safety.

We keep your information for as long as needed to provide services and meet legal requirements, then delete or anonymize it. We use commercially reasonable technical and organizational safeguards to protect your information, though no method of transmission or storage is completely secure.

• Text messages: reply STOP to any text to opt out at any time.
• Emails: use the unsubscribe link in any marketing email, or contact us.
• Access, correction, or deletion: contact us using the details below and we will honor your request as required by applicable law.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page.

Simply Turf
16351 Lee Hwy, Gainesville, VA 20155
Phone: (703) 268-9900
Email: service@simplyturf.com